The above-average staffing level at The New Deanery
Our above-average staffing level was recognised in our most recent CQC report, with the inspector stating:
“There were sufficient numbers of staff so that people were given the time and attention that they needed. People told us that they were never rushed. Our observations were that staff were responsive to people’s needs and readily available at all times.” CQC report August 2016
Every member of our team is trained and qualified, we always have plenty of staff available, and we don’t use agency staff. At The New Deanery you will get to know the people who support you well, and can relax knowing that we will give you excellent care, day and night.
You have the reassurance too, that should you need urgent medical care from a nurse, we can call on the Registered Nurses at St Mary’s Court, our sister home next door.
At The New Deanery we work with best-in-class organisations such as Dementia Pledge, Gold Standards Framework for End of Life Care and Skills for Care to ensure our team provides the best quality care for our residents.