Judges of a prestigious national award recognising exceptional quality of care for those in the later stages of their lives have praised the compassionate teams at two Braintree care homes for ‘going the extra mile’ with their residents.
The Keri Thomas Award was given out at a recent accreditation ceremony to recognise organisations that have achieved the National Gold Standards Framework (GSF).
Both St Mary’s Court and The New Deanery in Bocking, part of Sonnet Care Homes, have achieved the GSF, which recognises the organisation and quality of end-of-life care, leadership quality and the dignity and respect afforded to individuals.
Although the Sonnet teams didn’t win Team of the Year, they received glowing feedback from Professor Keri Thomas, the founder and National Clinical Lead of The Gold Standards Framework Centre and Honorary Professor of End of Life Care at the University of Birmingham.
Professor Thomas said:
“Your obvious passion, commitment, and effective communication were particularly noted, plus the confident proactive approach with open and honest conversations, which ensure that you ‘go the extra mile’ with your residents.”
Professor Thomas praised the homes’ system of GSF champions on each floor and in each unit, outstandingly led by Matron, Joan Sirett, and Sonnet’s embedded culture and values of Kindness, Comfort and Respect (KCR).
Sonnet was also praised for the bereavement support given to families before and after death.
Professor Thomas added: “The way you interpreted and embedded GSF in your care home was impressive, and it’s great to hear about your teamwork and commitment which deserve recognition.
“You are a great exemplar as a compassionate team, striving for the best for your residents, working as one unit.”
Julia Clinton, Sonnet’s Chief Executive Officer, said: “Everyone has been behind GSF from the outset. The ethos that everybody is a leader runs throughout, and for us, GSF genuinely includes the whole Sonnet team.
“The improvements in end-of-life care across both homes has evolved throughout the three years since we commenced GSF. Though always loving and dignified, we have really elevated practice and strengthened advance planning, documentation, team confidence, after care, and continuous improvement.”
For more information about the GSF scheme see: www.goldstandardsframework.org.uk/.