Listening to our residents and their relatives
Receiving feedback is extremely important to the team at The New Deanery as it enables us to meet the needs of our residents and continually improve.
Kindness, Comfort and Respect
We are constantly checking that we are living up to our motto of Kindness, Comfort and Respect, by asking our residents, families and visitors what we could do better, and we respond immediately to what they tell us.
Every year we run our survey of residents and relatives which enables feedback to be provided anonymously. Below you will see our results from the last three years.