The award-winning team at The New Deanery

Every member of our team is committed to keeping Kindness, Comfort and Respect at the heart of everything they do. One of the things that makes The New Deanery in Bocking a wonderful place to live is our pride and pleasure in our work.

When we choose our staff we look for people who really enjoy helping our residents to live full and interesting lives.

Our first-class training

We want to ensure our staff are all trained to the highest possible standard so we have our own in-house trainer, Mandi Randall-Cramp. Mandi works closely with all staff to make sure they are providing first-class care, with our ethos of Kindness, Comfort and Respect at the heart of the training.

Mandi training

Our award successes

2018 Award nominations

  • National Care Awards – Care Team of the Year (third year running as finalists)
  • The Great British Care Awards, East of England region:
  • Care Trainer – Mandi Randall- Cramp (fourth year running as finalist)
  • Dignity in Care – Joan Sirett, Matron (last year’s winner)
  • Palliative/End of Life Care – Kathleen Perreira, Unit Manager, St Mary’s Court
  • Ancillary Worker – Heather Holmes, Housekeeping Supervisor, The New Deanery
  • Frontline Leader – Rachel Marlow, Deputy Manager, The New Deanery (winner 2016)
  • Care Team – The New Deanery (finalists 2016)
  • Care Employer – Sonnet Care Homes (winners 2016 & 2017)
  • Activities – Jo Whitehouse, Head of Activities (finalist 2016)
  • Chef – Paul Westall, Chef (winner 2015, finalist 2016 & 2017)
  • The Care Home Registered Manager Award – Jane Sadowski (fourth year running as a finalist)

2017 Finalists

  • The Great British Care Awards, National Finals – Sonnet, Care Employer. Rachel Marlow, Frontline Leader

2016 Winners

  • Skills for Care Accolades Award – Sonnet, Most Effective Approach to Leadership & Management
  • The Great British Care Awards, East of England – Sonnet, Care Employer. Rachel Marlow, Frontline Leader
  • National Care Awards – Ieva Bagurske, Housekeeper. Jane Sadowski, Care Leader

2016 Finalists

  • The Great British Care Awards, East of England – Jane Sadowski, Registered Care Home Manager. Jo Whitehouse, Activities Coordinator. Paul Westall, Chef. The New Deanery, Care Team. Mandi Randall-Cramp, Trainer.
  • National Care Awards – The New Deanery, Care Team. Jo Whitehouse, Activities Coordinator.
  • Laing Buisson Awards – Sonnet, Management Excellence

 2015 Winners

  • The Great British Care Awards, East of England – The New Deanery for team approach to Nutrition & Hydration

2015 Finalists

  • The Great British Care Awards, East of England – Jane Sadowski, Registered Care Home Manager. Mandi Randall-Cramp, Care Trainer.
  • The Great British Care Awards, National finals – The New Deanery for team approach to Nutrition & Hydration
  • The National Care Awards – Julia Clinton, Care Leader.

Award-winning trainer

Mandi has had fantastic success and was a finalist in the Care Trainer category at The Great British Care Awards East of England Region for two years running, she has also achieved her Skills for Care Approved Dementia Trainer award.

Mandi Randall Cramp and Rachel Marlow


The above-average staffing level at The New Deanery

Our above-average staffing level was recognised in our most recent CQC report, with the inspector stating:

“There were sufficient numbers of staff so that people were given the time and attention that they needed. People told us that they were never rushed. Our observations were that staff were responsive to people’s needs and readily available at all times.”  CQC report August 2016

Every member of our team is trained and qualified, we always have plenty of staff available, and we don’t use agency staff. At The New Deanery you will get to know the people who support you well, and can relax knowing that we will give you excellent care, day and night.

You have the reassurance too, that should you need urgent medical care from a nurse, we can call on the Registered Nurses at St Mary’s Court, our sister home next door.

At The New Deanery we work with best-in-class organisations such as Dementia Pledge, Social Care Commitment and Skills for Care to ensure our team provides the best quality care for our residents.


Pictures of the award-winning team at The New Deanery

The teams celebrating their award wins


What we offer

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Our services

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Respite care

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Care and support

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All-inclusive packages

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Activities we organise

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Food and drink

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House and gardens

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Community

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Bookings are now being taken for 23 newly refurbished bedrooms and suites. These beautifully appointed rooms have been finished to the highest standards complementing our stunning surroundings and historical buildings. Please contact us for further information or an informal chat about our all-inclusive packages. Bookings are now being taken for 23 newly refurbished bedrooms and suites. These beautifully appointed rooms have been finished to the highest standards complementing our stunning surroundings and historical buildings. Please contact us for further information or an informal chat about our all-inclusive packages. Bookings are now being taken for 23 newly refurbished bedrooms and suites. These beautifully appointed rooms have been finished to the highest standards complementing our stunning surroundings and historical buildings. Please contact us for further information or an informal chat about our all-inclusive packages. Bookings are now being taken for 23 newly refurbished bedrooms and suites. These beautifully appointed rooms have been finished to the highest standards complementing our stunning surroundings and historical buildings. Please contact us for further information or an informal chat about our all-inclusive packages.